Frequently Asked Questions

Everything you need to know about BusBrother charter bus and group transportation service.

Fill out the form on the BusBrother book page with your trip date, pickup city, headcount and destination, or email info@busbrother.com. Quotes are free with no obligation to book, and most requests get custom pricing from licensed Florida carriers within about 2 hours during business hours. Include every stop, return times and any ADA needs so the quote matches the trip you actually plan to run.
Carriers in the BusBrother network run vehicles from 15-passenger minibuses to 56-passenger motorcoaches, including 18-, 20- and 25-passenger minibuses and 30-, 35- and 40-passenger coaches. For groups over 57 passengers, carriers coordinate multiple vehicles on one schedule. Book to your headcount plus about a 15 percent buffer so late additions, luggage and gear fit comfortably.
Yes. You can book one-way, round-trip or multi-stop charter service and choose the trip type when you request a quote. A round trip reserves the return vehicle at the same time, which matters for cruise and event returns, and typically costs 60-75% of two separate one-way bookings. The bus can wait at your destination or come back at a scheduled return time.
Yes. ADA wheelchair-accessible minibuses and motorcoaches are available on request at no additional charge. Note your accessibility needs at booking, including the number of wheelchair passengers, whether they can transfer to a coach seat or need to remain in the chair, and any service animal, so the carrier dispatches the correct vehicle. Same-day accessible vehicle requests depend on carrier availability.
Book 2-3 weeks ahead for standard trips and 4-6 weeks ahead for peak periods such as March-April spring break, November-December holidays and major event weekends. Weddings and large conferences should book several months out to secure the right mix of vehicles. Same-week bookings are usually possible but carry a 20-40% premium and reduced vehicle choice.
BusBrother serves 120+ cities across Central and South Florida, from Tampa and St. Petersburg on the Gulf Coast, through Orlando and the Space Coast, up to Daytona Beach, and south to Fort Lauderdale and West Palm Beach. BusBrother also covers South Carolina through a separate network of SC carriers. The areas page lists every city with local service details.
A charter quote typically includes the vehicle, a professional CDL driver, fuel and luggage assistance, and airport transfers include meet-and-greet at baggage claim. Items that can add cost include extra stops, waiting time beyond what was quoted, overnight driver lodging on multi-day trips, and peak-season or same-week demand. Driver gratuity is optional. Ask the carrier to list everything included in writing before you confirm.
Yes. Multi-stop pickup and drop-off is common for corporate events with guests at several hotels, wedding groups split between hotels and rentals, and school field trips with more than one campus. List every stop and the pickup order in your quote request so the carrier can plan the route. Each additional stop typically adds 15-30 minutes and may add a small per-stop fee.
Yes. Cruise port shuttles run to Port Canaveral, Port Tampa Bay and Port Everglades in Fort Lauderdale, with direct terminal drop-off for the major cruise lines. Booking the return at the same time reserves a vehicle for disembarkation day, when thousands of passengers leave the pier at once. Confirm your terminal on your boarding pass 48 hours before sailing and share it with the carrier.
For airport transfers, the carrier's dispatch monitors your flight number in real time and adjusts the pickup time automatically when a flight is delayed, so you do not need to call from the plane. The first 60 minutes of waiting after your scheduled landing time is included in airport transfer pricing, and extended waiting beyond that is billed at $50-$75 per hour depending on vehicle size.
Yes. Motorcoaches have large under-floor luggage bays plus overhead storage, and larger minibuses have rear or under-floor luggage compartments. Drivers help load and unload bags. Tell the carrier your total bag count at booking, since cruise and airport groups often carry 1-2 bags per person and may need a larger vehicle than headcount alone suggests.
Yes. Wedding shuttles cover ceremonies, receptions, rehearsal dinners and hotel-to-venue transfers. Most couples book an hourly or full-day block so the driver stays on site between the ceremony and reception instead of making separate trips. Formal driver attire is available from many carriers on request. Share your timeline, hotels and guest count for a custom quote.
Yes. Corporate transportation covers conference shuttles, team-building outings, airport transfers for attendees, hotel-to-venue loops and evening events. BusBrother's Florida rate guide lists $100-$175 per hour for a 15-passenger minibus, $120-$200 per hour for a 25-passenger minibus and $150-$300 per hour for a 56-passenger motorcoach. Events with 100 or more attendees should book 60 to 120 days ahead, and BusBrother assigns a dedicated coordinator to larger multi-vehicle events.
Yes. Every driver holds a commercial driver license with a passenger endorsement, passes a DOT medical exam at least every 24 months, and is enrolled in an FMCSA drug and alcohol testing program with random screening. Carriers review each driver's motor vehicle record at least once a year and run background checks, and federal hours-of-service rules cap a passenger-carrier driver at 10 hours of driving per shift.

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